Emergency Support Request

This page is for companies who have an immediate need to assess a security issue. The tool works on windows machines only.

The tool will allow us to view and take actions with you.

    How it works

    Step 1

    Click the “Emergency Button” 

    Step 2

    It will start a download and a new file will be saved on your pc, typically your Downloads folder

    Step 3

    Execute the file by double clicking

    Step 4

    A new screen will open asking for your information so we can identify and contact you

    Step 5

    A security engineer will attend the emergency request, and will start assessing your issues  

    Additional ways to contact us

    1. By phone: 646-560-5083
    2. By Email: [email protected]
    3. Use Contact Us Form Below


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